FAQ
Fit
How do these fit?
Oversized drop-shoulder, unisex. Order your usual size for the relaxed fit we designed. Size up one for genuinely boxy. Full measurements on every product page — check them before you order, because each piece is made for you (more on that below).
Will it shrink?
Cold wash, hang dry: no real shrinkage. Hot wash and tumble dry: yes, about 5%. Don't do that to it.
Do tees and hoodies fit the same?
Both oversized drop-shoulder. The hoodie sits a touch shorter through the body — if you're between sizes on the hoodie, go up.
The garment
What's it made of?
- Tee: 100% cotton, 8.8 oz/yd² (300 g/m²). Heavyweight, opaque, holds shape.
- Hoodie: 56% cotton / 44% polyester brushed fleece, 12.7 oz/yd² (430 g/m²). Structured, no flop.
Will the print last?
Through a lot of washes if you're kind to it: cold, inside out, hang dry, no iron over the print, no bleach. Treated that way, it outlasts the moment it's about.
Orders & shipping
Why “made to order”?
Every piece is printed when you buy it — no warehouse full of guesses, less waste, and we can carry more captions without dumping deadstock. The trade-off: it adds a few days. Worth it.
How long until it ships?
Production: 3–7 business days. Then: US 5–8 business days, international 7–14. Your estimate shows at checkout.
Free shipping? US orders over $75.
Returns — read this before you order
Can I return it?
Because each piece is made for you, we ask one thing: check the size chart first. If it still isn't right, you have 14 days from delivery to return it unworn, unwashed, in original packaging.
Wrong or damaged item?
Ours to fix. Email within 7 days with a photo and we'll replace it or refund you in full — no return shipping on you. [ we mean it. ]
Exchanges?
Cleanest path: return the original, place a new order. Prefer a direct swap? Email us.
The brand
Why is the front so quiet?
So you can wear it anywhere. The front keeps the peace. The back keeps the receipt.
Custom captions?
Not yet. One narrator, on purpose — the voice stays singular.
Wholesale / collabs?
Email hello@wearcaption.com with a real reason. We answer in 1–2 business days.